At Fenwick, we pride ourselves on being the number one destination for customers seeking a high-quality, premium retail experience. Our Pick, Pack and Dispatch team is crucial in providing the level of service our customers are accustomed to in-store to their online shopping experience.
We have contracts available for 30 hours per week.
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare -24/7 GP, wellbeing advice & support service.
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- A buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Business Dress Loan Scheme interest free loan to buy clothes for work
- Cycle to Work scheme.
- 28 days of annual leave, which includes Bank Holidays, where your allowance grows annually by one day, reaching a maximum of 33 days.
- Pension scheme.
About the role
Do you have what it takes to join our team as one of our PPD Assistants? We are looking for people who are dynamic and driven will help ensure our customers experience our famous hospitality when visiting us!
Our PPD Assistants are flexible and dynamic, working with accuracy in a fast-paced environment is key to ensure that all our customer eCommerce orders are picked, packed and dispatched within a timely manner.
You will live and breathe our values, work with passion and pride and thrive off the day-to-day operation of the PPD department alongside a dedicated team of colleagues.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.
As well as these key characteristics, this role also requires some specific skills and experience to succeed…
- A proven track record in a customer-facing role within a similar business – Desirable but not Essential
- A strong interest in premium and luxury brands and retail
- An excellent communicator with strong interpersonal skills
About Fenwick
Fenwick boasts a legacy steeped in heritage and history, pioneering style since we first opened our doors in 1882. Renowned for our expertise in luxury, we take pride in being the largest independent, family-owned collection of department stores in the UK. We always aim to exceed our customers' expectations, and we're actively seeking passionate individuals to join us in this exciting journey.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!