Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays) pro rata to the length of your contract.
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
So, more about our Digital Assistant Trader role…
We are looking for a detail-focused and commercially minded Digital Trading Assistant to join our Digital team at Fenwick. This role supports the Digital Trading Manager across a variety of categories to help deliver sales and trade plans, optimise the customer experience, and ensure product visibility online. You will play a key part in helping drive revenue and performance through effective online merchandising and trading initiatives.
Working closely with Buying & Merchandising, Marketing, Operations, and Analytics teams, you’ll support key trading activities including campaign coordination, category launches, and trend-based edits. You will use data and reporting tools to monitor performance and make recommendations that improve conversion, AOV, and add-to-bag rates. From supporting with product launches to analysing key performance metrics, your work will directly impact our customers’ online experience.
The ideal candidate will bring a solid understanding of eCommerce, an analytical mindset, and the ability to thrive in a fast-paced environment. Proficiency with tools such as Excel, Google Analytics, Shopify and Nosto is desirable, as well as a genuine interest in retail and customer behaviour. This is a fantastic opportunity for someone looking to grow their digital trading career within a supportive, creative and fast-evolving team.
About the candidate
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritize workload and work well under pressure in a fast-paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!