Do you have what it takes to join our team as one of our Front of House team members? We are looking for people who are dynamic and driven will help ensure our customers experience our famous hospitality when visiting our Fuego restaurant in Newcastle!
Unlike many roles in hospitality, our roles do not include late night working giving a rare and much sought after, work life balance.
Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.
We have permanent contracts ranging from 8 - 36.5 hours per week.
If you'd like to learn more about our Fuego restaurants please follow the link below:
https://www.fenwick.co.uk/services/restaurants/fuego-newcastle/fuego-newcastle-by-fenwick
We also have a 36.5 hour role available in Mason & Rye - our much loved and highly valued family service restaurant
What does it mean to be a Front of House Team Member at Fenwick?
Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.
What do we look for?
- A proven track record in a customer-facing role within a full-service restaurant is desirable
- Adaptable to changing demands and able to maintain a positive attitude in a fast-paced environment
- Demonstrates a passion for the hospitality industry and a willingness to learn
- Excellent communication and strong interpersonal skills are essential for this role
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 28 days annual leave, inclusive of Bank Holidays, increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Business Dress Loan Scheme interest free loan to buy clothes for work
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Pension scheme.
About Fenwick and Our Restaurants
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomizing the renowned Fenwick hospitality.