Front of House Team Member

Location Newcastle upon Tyne
Discipline: Restaurants
Job type: Full Time
Salary: £11.55
Job ref: 006042
Published: 9 days ago

We are excited to announce that we have opportunities for Front of House Team Members to join the team in a new pop-up restaurant in partnership with Colmans Seafood Temple, based in our Newcastle store!

 

This is a unique and exciting opportunity to work in a bustling full-service restaurant. Unlike many roles in hospitality, our roles do not include late night working giving a much sought after work-life balance.

 

We are recruiting for the following roles;

 

Colmans - 24 hours per week - Fixed-Term Opportunity until January 2026

Colmans - 20 hours per week - Fixed-Term Opportunity until January 2026

 

Advertised hourly rate is not inclusive of a variable service charge allocation.

 

What does it mean to be a Front of House Team Member at Fenwick?

 

Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.

 

What do we look for?

 

  • A proven track record in a customer-facing role within a full-service restaurant is desirable
  • Adaptable to changing demands and able to maintain a positive attitude in a fast-paced environment
  • Demonstrates a passion for the hospitality industry and a willingness to learn
  • Excellent communication and strong interpersonal skills are essential for this role

 

When you join Fenwick you will receive;

 

  • Up to 25% discount in all Fenwick stores and fenwick.co.uk from your first day.
  • 28 days annual leave, inclusive of Bank Holidays, increasing by 1 day each year to a maximum of 33 days.
  • Birthday day - 1 additional day off in the month of your birthday
  • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
  • WeCare -24/7 GP, wellbeing advice & support service.
  • Pension scheme.
  • You will also be entitled to join the tronc system for eligible roles, which is operated and controlled independently.

 

About Fenwick

 

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

 

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

 

Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomizing the renowned Fenwick hospitality.