We are looking for an experienced Stock Control Specialist to join our fantastic team in our Killingworth Distribution Centre!
About the role
Our Stock Control Specialists are responsible for maintaining stock levels between the store and distribution centres. As a Stock Control Specialist, you will deep dive into stock variances and be a key player in stock takes and cycle counts. You will work closely with the store teams to mitigate loss by coaching and developing colleagues to adhere to store processes and work astutely and accurately.
We’re focused on creating the best customer experience; surprising, and delighting all our customers with our famous Fenwick hospitality. This role is a great opportunity for someone ready for a new challenge and wants to be part of a business on an exciting journey!
Responsibilities Included:
- Co-ordination of stock taking from end to end.
- To lead on stock take investigations on any variances, actions and corrections.
- Management of customer debits, ensuring stock write on and offs are managed between Store and Buying Teams.
- Monitoring and maintaining dump barcodes, liaising with Retail Teams to correct and provide a resolution.
- Monitor stock movement flows (e.g. Customer deliveries) and ensure an accurate recording.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.
As well as these key characteristics, this role also requires some specific skills and experience to succeed…
- A Proven track record of working in Stock Control/Logistics within a similar business
- Passionate about delivering excellent customer service, even if indirectly
- An excellent communicator with strong interpersonal skills
- Strong understanding of how a retail store operates
- IT literate and comfortable with using various systems
- An analytical approach with an attention for detail
When you join Fenwick you will receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
- Birthday day - 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.
We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach.
In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement, and opportunity.